Privacy Policy

My Online Tution values your trust. In order to honour that trust, My Online Tution adheres to ethical standards in gathering, using, and safeguarding any information you provide.

This privacy policy governs your use of the application ‘My Online Tution’ (“Application”), on the website www.myonlinetution.com (“Website”).

If you wish not to agree with any of the terms and conditions of this Policy, kindly refrain from using the Website, Application or its products until satisfaction for you to use the same by its Sales/Marketing/Technical/Legal Team, avail any of these services.

Information we collect
The Application/Website/Services/products records the information you provide when you download and register for the Application or Services or products.

Contact Information. When you register with us, we generally collect your name, email, address, country, city, and your phone number. Your contact information is not visible on the internet or searchable.

Demographic information. We might collect information related to your purchases, response to any offers, or download or use of applications from us.

Other Information. If you use our website, we may collect Information you provide us when you contact us for help. In addition, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products. As is true for most Mobile applications, My Online Tution also collects other relevant information as per the permissions that you provide

Use of your personal information
We use information to contact you: My Online Tution may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. My Online Tution will request you when it needs more information that personally identifies you (personal information) or allows us to contact you.

We use information to look at site trends and customer interests. My Online Tution uses the collected Information to analyse trends, to conduct research, to administer the Application/Services and products, to learn about each user’s learning patterns and movements around the Application/ Services and products and to gather demographic information and usage behaviour about its user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products and its Services. My Online Tution will share your information with third parties only in the ways that are described below in this Policy.

We use information to improve our products and services. My Online Tution may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives/experience. Third parties provide certain services which we may use to analyze the data and information you provide to personalize, drive insights and help it better your experience or reach out to you with more value added applications, products, information and services. However, these third party companies do not have any independent right to share this information. My Online Tution does not sell, trade or rent your Information to any third party unless, we have been expressly authorized by you either in writing or electronically to do so. My Online Tution may at times provide aggregate statistics about its customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information.

We use information to send you transactional communications. My Online Tution will occasionally send email notices or contact you to communicate about its Services, products and benefits, as they are considered an essential part of the Services/products you have chosen.

Account Termination
At any time after registration, should you wish to withdraw / close your profile on My Online Tution, please send an email at contact@myonlinetution.com and that is all. We shall terminate your account.

Data Deletion
At any time after registration, should you wish to delete your data from My Online Tution, please send an email at contact@myonlinetution.com and that is all. We shall delete your account data from My Online Tution.

Sharing of information with third – parties
We will share information with third parties who perform services on our behalf. My Online Tution uses an outside credit card processing company to bill you for the goods and services availed by you. These companies do not retain, share, store or use personally identifiable information of you for any other purpose.

We may share information if we think we have to in order to comply with the law. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We share information with our business partners. We share your information with our trusted services providers who work on its behalf, do not have an independent use of the information My Online Tution discloses to them, and have agreed to and adhered to the rules set forth in this Policy.

Access to your Personal Information
My Online Tution will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, it will provide an obvious way for you to access and change your profile from its Application/Services/Website/products. My Online Tution adopts stringent security measures to protect your password from being exposed or disclosed to anyone. Only upon you forgetting the password for its Application/Website or Services, My Online Tution will have a right to reset the same to you with your prior approval as per standard web practices.

Cookies
My Online Tution send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve its offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

Disclaimer:
Some of My Online Tution features and services may not function properly if your cookies are disabled.

Alerts
My Online Tution may alert you by email or phone (through sms/call) to inform you about new service offerings or other information which it perceives might be useful for you.

Public Forums
When you use certain features on its website like the discussion forums and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on its forums this information may become publicly available.

Security
My Online Tution is concerned about safeguarding the confidentiality of your Information. My Online Tution provide physical, electronic, and procedural safeguards to protect Information it processes and maintain. An illustration being, My Online Tution limits access to this Information to authorized employees only who need to know that information in order to operate, develop or improve its Application/Services/products/Website. Please be aware that, although My Online Tution endeavour is to provide stringent security, for information it possesses and maintains, no security system can prevent all potential security breaches.

How long does My Online Tution retain user data?
Currently, My Online Tution retains user data while an account is active and for at least three years afterwards. It may alter this practice according to legal and business requirements. For example, it may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, it may shorten the retention period for some types of data if needed to free up storage space.

Log information
When you access My Online Tution Website, its servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User communications
When you send an email or other communication to My Online Tution, it may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Changes to this Statement
The privacy policy may change to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent
My Online Tution believes that, every user of our Application/Services/Products/ Website must be in a position to provide an informed consent prior to providing any Information required for the use of the Application/Services/Products/Website. By registering with it, you are expressly consenting to its collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

Contact Information
Reach out to us on contact@myonlinetution.com, in case of any queries.